Package Includes:
Size Info:
| Size | Length (cm / inch) |
| 5.5 | 13 / 5.12 |
| 6 | 13.5 / 5.31 |
| 7 | 14 / 5.51 |
| 8 | 14.5 / 5.71 |
| 9 | 15 / 5.91 |
| 9.5 | 16 / 6.30 |
| 10 | 16.5 / 6.50 |
| 11 | 17 / 6.69 |
| 11.5 | 17.5 / 6.89 |
| 12 | 18 / 7.09 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-30 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Excellent value for money. The number is adjusted to the normal measure
Grande
Well made, nice, insole 15 cm.
Consistent with the table. Synek wear size 25 en and shoes Good, a little slack front
Love them, just like the picture, great quality
Good soft) also the store put a red thread as a gift)
Very nice slippers only that are very big i'll wait a while for my little boy to wear
Batukai Labai gražūs, be specifinio kvapo. Yra-60 islindusių sūlelių Bato viduje, bet neiširusi medžiaga. Tvirtas užkulnis. Tinka tiek pavasariui tiek rudeniui ar šaltom vasaros dienom.
Excellent!
Great, he's fine
Excellent. Well made, super quality! Exactly as on a photo
Good product. I have a surprise too.
The quality is good, the foot is 16 cm, slightly large, written 28 size on the sole
Great product! Very good quality. I'll buy again!
Super comfortable
super spokojenost :-)
Good made shoes, all you can see in a foto, came in 2 weeks. Goods accurate description. Found a present, thanks.
Like in the photo, good value for money, i don't know how long they'll last, but they're pretty.
Crosses of good quality, went 20 days, small size for 1'5 size, ordered with a margin. malaya is happy, well, we too. I recommend the store, i will order more!
Super shoes and fast delivery, highly recommend!
OK, excellent store, fast shipping
Excellent crosses
Very nice
good!
Cool! I will still order my son!
Good cros. But big. 15 cm insole.
as description. i recommend
In krasnodar came for a month. Sneakers are not bad. Stitched, of course, not ideal, in the photo it is visible, but not critical. On the son 1,8 with a foot 14 cm took the size 8 (24) and did not lose. On the sole they are 16,5 cm, but on the leg sat well, not big, the son is comfortable.
Insole 16,2 cm. Pretty good quality