SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Mexico, Central America, South America
||15-30 Business days
||10-30 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of https://onlinespacestuffs.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://onlinespacestuffs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful. Better than in the photo. Delivery-month.
Bracelets are beautiful, i ordered my daughter. I have the volume of my hand 15.5 cm. Bracelets just for more size of the hand will not fit the magnet will be unbuttoned. It is better to order the bracelet with a snake just will not lose, and on the magnet there is a chance to lose. The length of the bracelet is 19 cm. Note that it is round.
The bracelet is super. It shines beautifully. Comfortable. Lightweight on magnet
Got all the pebbles in place, the color is more brown-beige not pinkish. Clasp on the magnet can easily be lost) but in general a good bracelet
Instead of white sent green, opened dispute money repaid
Thank you! Bracelet on magnet classichuan beautiful and expensive looks bracelet just super❤️❤️❤️❤️❤️Color is incredibly beautiful
Thank you very much. The bracelet is chic, it shines very beautifully, and i love everything shiny! Convenient on magnets. I recommend to everyone. And the price is good, delivery is fast.
Cool bracelet. Bright shining, elegant! It is convenient that on the magnet. I recommend. Color this cool sparkles with different shades
Great bracelet. In real life is more beautiful than in the photo. It is bright, comfortable, good that ga magnet. Everything is super. Came quickly enough a couple of weeks
Beautiful delicate bracelet. I ordered different colors, all are beautiful in their own way. This also looks gorgeous. Clasp magnet is very convenient!
The bracelet is beautiful, as in the picture. But the store sent white instead of pink. I ordered specially for pink earrings. Very upset by the irresponsibility of the seller.
Beautiful, just like the picture. Purchased on may 01, received on june 7th. Seller highly recommended.
To siberia, the bracelet reached about 2.5 months. The color sent right, the magnets hold well. Quite conveniently sits on a small stock. Mixed with the crystals on the glue got some sort of rubbish, but it was easy to clean. The surface rough, however, when wearing inconvenience did not deliver, even puffs on clothes did not add. But with gesticulation you need to be careful-you can scratch the neighbor) the transparent color itself on the pale hand looks dull and unobtrusive. It will look more effective on tanned skin, or in tandem with another bracelet.
Very cute, attached with magnets
All as described... thank you
Super. Slicznie Sie blyszczy
Got it. Two months was the parcel
very nice thank you
Order not the first time, ordered as a gift to a friend
Good, but very prickly. Scratch skin