SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Mexico, Central America, South America
||15-30 Business days
||10-30 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of https://onlinespacestuffs.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://onlinespacestuffs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect, as always. Bamoer never lets me down.
I give you 5 stars, please send me coupon code
Goods consistent with the description, delivered in 2 weeks!! Gorgeous FREE SHIPPING from store! HIGHLY RECOMMEND THIS SPRZEDAWCE!
Very good quality
THE necklace is beautiful. Could be higher or the star be heavier. Need to be careful not to fall neck.
I order from this store not the first time. All at the highest level. Delivery 3 weeks to rostov. Only, if you do not want to lose the chain, the star turn 2 times
Otrzymalam necklace silver, but store zwrocil pieniadze. Preservation of class!
Lovely. IN fact looks better than the pictures. Recommend.
I ordered 4 pendants, promised to each as a gift earrings. Put only one pair ((
Delicate, subtle necklace. Mieni up beautifully on szyji as pajęczynka after rain. Shipment instant, store reliable has beautiful girls things, recommend
Cool chain!! I bought without coupons for 323₽.
Very good necklace. The necklace fits perfectly, lightweight, fine and elegant
very nice, but with a risk to lose it because of no possibility to “lock” it
Looks fine, like in the pucture
THE necklace is very short and thin. Taking into account the amount paid, am satisfied.
Delicate product. I wished it will be longer..
Fast shipping, gorgeous and elegant chain. I 've already ordered more than 4 times, big store.
Very beautiful necklace
A little shorter and less than i thought. But so soup.
6/18 order 6/27 arr. Love. Well dont seem lost. Careful, cuddling in May as
fast delivery thank you store for this cute and nice necklace,i will order again
I am in love! This piece is adorable, beautiful, simply stated, and absolutely perfect. Thank you!
Beautiful chain, at the expense of convenience i do not know yet.
Fascinated with the necklaces came to me in less than a month, excellent quality
THE request came very fast, was impressed (arrived in 19 days, from the date of payment confirmation). Am absolutely delighted, awesome, a great finish❤
Il like it very much,very cute
As always bamoer is serious and the products are ok
Cool! Thank you store!
The chain is thin. Sample 5925 (i understand that this is silver-plated). Very nice and unusual. Better jewelry)
It's fine, thank you.
Very cute, but due to the lack of lock is constantly unbuttoned. I'm afraid that it will quickly be lost
Thank you. The daughter will be happy)))
love this store because you know you get good quality
Beautiful! Identical images.
Pretty necklace and super fast shipping. Thanks.
The store sent the parcel quickly, everything was very well packed, the purchase is satisfied)
The goods are quality. Very neat and well packed. Appearance such as in the picture. I'm happy. With the product came a beautiful festive pouch for storage and gift. Product quality at height)
The products arrived well packaged. The jewels are as beautiful as in the photos. I'm not sure if it was part of the purchase but they sent me several bags of fabric that looked like velvet, very nice too. I am very satisfied with the purchase and with the service (one of the few stores that sent me the complete order) and its code system helps a lot. Recommended store
Good quality, fast delivery
IS pretty boy and not lost color. THE bad is not closing and be careful not to lose because loose all the time. @ Jessdagama
Very pretty. A little thin the chain.