SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Mexico, Central America, South America
||15-30 Business days
||10-30 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of https://onlinespacestuffs.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://onlinespacestuffs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very pretty and like the picture
love it beautiful
The silver finish is much thinner and prettier than the brass finish very happy with the product
Beautiful exact to description
With its affordable prices, Boho Hippie Chic terminology, and nebulous product options, the world of Chakra Stones Pendant Necklace jewelry is intimidating to step into and, for a generation that cares simultaneously about value, style, sustainability, and affordable prices this store is a place to consider for purchasing inexpensive delicate simple Jewelry pieces. I have made many jewelry purchases that were way over priced and broke within a week. For these prices it is well worth purchasing at this store because these inexpensive delicate simple Chakra Stones Pendant Necklace designs are so worth it and I absolutely love it! I have even have considered buying nice expensive overpriced jewelry pieces online, but then again, l truly do not think I will ever do that again because this Sellers Chakra Stones Pendant Necklace product options, how could I possibly shop any where else!
A good pendant, went a little more than a month.
As shown in the image, although the pebble is a little big but all right :)
As it looks in the photo, chain for my taste a little short but, for price is pretty good the product
Thank you so much for the lovely pendant!, i love it!, it's wonderful, beautiful, fantastic, magical, special, unique, i'm very happy! Congratulations to the saleswoman and the store for your great professionalism and for the precious jewels in you have it. The moon pendant has a beautiful and large amethyst, i am very satisfied and happy with the purchase made, thank you very much from heart. The store, shop and jewel deserve more than 5 stars of satisfaction and success. A strong hug!
Nice product for you
Excellent suspension, fully corresponds to the description, in life even better than in the photo
The order came quickly, rekonduyu
Very high quality looks. Delivery is pretty fast. Thanks to the store.
Plastic... Looks better than felt. Pebbles are also legend, like plastic. The chain is thin. I will not wear it, it hangs on the wall. I did not communicate with the store.
Perfect free blisteringly fast
The moon itself is beautiful, thick enough metal, the pebbles are beautiful on the glass is not similar!! The chain is slightly thin or neatly worn or dressed on another, the goods came in time, thanks to the store.
This item was reshipped by the store due to the loss of previous shipment. The seller is honest and for this he is solid 5 +. This amulet can be cheaper to buy, but here you pay for reliability and guarantee that you will get it. The quality of the goods is not even bad.
I loved the product.
Came quickly, as in the picture, satisfied
Order on 26 november and arrival in spain on 15 december. It's just as it appears in the photograph. Satisfied with the product.
Beautiful I love it
Stone is beautiful. Expected the pendant to be petite though like a dainty necklace.
Metal is good neat, the chain is long enough, but the pebble itself certainly fails, it looks cheap glass, i can even think of replacing others.
The order is lost. The store went to contact, and offered a way out. This is a reliable seller, i recommend it to buy from him!
I'm very satisfied
Excellent product and service THANKS!
lovely pendant necklace with a natural stone. good value for money too
Beautiful necklace! I am very satisfied with this product
Ordered 10/12 rec'd 11/10. Very nice sized necklace. Color matches the picture.